General Privacy Guidelines
IE-ENGINE is committed to respecting and protecting your
privacy. We have structured our web site so that you can
visit IE-ENGINE without identifying yourself or revealing
any personal information except in a very limited number
of circumstances.
Once you choose to provide us personally identifiable
information (that is, any information by which you can
be identified), it will only be used to support your customer
relationship with IE-ENGINE or as described in this policy.
Customer Awareness
IE-ENGINE provides this Online Privacy Policy to make
you aware of our privacy policies practices applicable
to the Insurance-Engine.com web site. This policy describes
the information we collect, how we use it, and your rights
with respect to this information. To make this notice
easy to find, it is posted on our homepage.
What Information Do We Collect?
At the IE-ENGINE web site, you can request information
and register to receive materials. We collect information
to fulfill these requests, such as your name, business
contact, email and postal addresses. We may ask for other
information, such as demographic data (age, gender, occupation
and education level) or other information so that IE-ENGINE
can better tailor its services to customer needs and to
safeguard customer transactions with IE-ENGINE. Information
pertaining to the type of IE-ENGINE product and other
computer equipment may also be collected. Information
submitted to IE-ENGINE may be processed and stored outside
of the countries from which it was submitted, and may
be transferred among IE-ENGINE systems in different countries.
How Do We Use the Information?
IE-ENGINE uses your information to better understand
your needs and provide you with better service. Specifically,
we use your information help you complete a transaction,
to communicate back to you about your request, to update
you on service and benefits, and to personalize our web
pages for you. From time to time, we may also use your
information to contact you for market research or to provide
you with information we think would be of particular interest
to you. Customers may normally opt out of receiving such
direct information or market research contacts.
Cookies
A cookie is a piece of data stored on a customer's computer
tied to information about the customer. IE-ENGINE does
not use cookies in the client environment to track or
access client's personal information. However, cookies
are used to ensure that they are returned to the same
server that they originally logged into. These types of
Cookies are generated by the sites load-balancer and contain
no security or user information. If you choose not to
accept these cookies, assess to the IE-Engine application
will not be accessible.
Log Files
Like many standard web site servers, we use log files.
These files include internet protocol (I.P.) addresses,
browser type, internet service provider (I.S.P.), referring/exit
pages, platform type, date/time stamp and number of clicks
to analyze trends, administer the site, track customers'
movements in the aggregate and gather broad demographic
information for aggregate use. IE-Engine does not use
tools to track down and monitor specific IPs generally,
however, for site security purposes IE-Engine reserves
the right to use these logs for investigative purposes.
With Whom Do We Share Our Information?
IE-ENGINE does not sell, rent, or lease your personally
identifiable information to others in the normal course
of its business. We share the personal data you provide
online with other IE-ENGINE entities and/or business partners
who are acting on our behalf for the uses described above.
Such IE-ENGINE entities and/or business partners, including
those in Canada and the United States and/or any other
countries, are governed by our privacy policies with respect
to the use of this data and are bound by the appropriate
confidentiality agreements.
Data collected online may also be combined with information
you provide when you register your ownership of IE-ENGINE
products.
Information may be disclosed to third parties with the
customer's consent; as required by law; as we determine
to be necessary to assert or defend a legal position or
to prevent harm to persons or property; or as part of
a transaction involving the business or assets for which
the information is maintained.
Third Party Operators
Please note that third parties may operate certain areas
of our web site. Whenever this is the case, please refer
to the privacy statement of the third party to understand
how that party treats your personally identifiable information.
Choice
IE-ENGINE will not use or share the personally identifiable
information you provide to us online in ways unrelated
to the ones described above without first letting you
know and offering you a choice.
Customers who do not wish to receive promotional communications
or updates from IE-ENGINE may choose not to receive these
communications by typing "remove" in the subject
line of an email sent to us at aspinfo@insurance-engine.com
Customers may also contact us by telephone at (613) 234-2426
to opt out.
Your permission is always secured before we share your
information with third parties that are not acting on
our behalf and governed by our privacy policy. Customers
using our site are always notified when their information
is being collected by any outside parties. We do this
so our customers can make an informed choice as to whether
or not they should proceed with services that are offered
by an outside party.
Accuracy and Access
IE-ENGINE strives to keep your personally identifiable
information accurate. We will provide you with access
to your information, including making reasonable efforts
to provide you with online access to your registration
data so that you may view, update or correct your information
at the IE-ENGINE site where it was submitted. We also
provide a way for you to delete or deactivate personally
identifiable information. To protect your privacy and
security, we will take reasonable steps to verify your
identity before granting you access or enabling you to
make corrections. To access your personally identifiable
information, return to the web page where you originally
entered it and follow the instructions on that web page.
Alternatively, you may email our Webmaster at aspinfo@insurance-engine.com
.
Security
IE-ENGINE is committed to ensuring the security of your
information. To prevent unauthorized access or disclosure,
maintain data accuracy and ensure the appropriate use
of information, we have put in place appropriate electronic,
physical and managerial procedures to safeguard and secure
the information that we collect online.
All information transmitted between clients and the IE-Engine
site is encrypted and is protected by 128 bit Entrust
Secure Socket Layer (SSL) certificates. To verify data
transmission security, a lock icon on the bottom of web
browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open,
as when users are just "surfing". To learn more
about Entrust Encryption Certificates follow this link
http://www.entrust.com/certificate_services/web_faq.htm.
If customers have any questions about the security at
the IE-ENGINE web site, customers can send an email to
security@insurance-engine.com.
Notification to Customers of Changes
in Our Privacy Policy
If we decide to change our privacy policy, we will post
those changes to this privacy statement, the homepage,
and other places we deem appropriate so our customers
are always aware of what information we collect, how we
use it and under what circumstances, if any, we disclose
it.
If, however, we are going to use customers' personally
identifiable information in a manner that is materially
different from that stated at the time of collection,
we will notify customers via email or by posting a notice
on the web site for 30 days before the change is implemented.
Notification Of Prosecution
Unauthorized access of the IE-Engine site is strictly
prohibited. All activity on the IE-Engine site is monitored
and logged. In the event of unauthorized access IE-Engine
may effect Civil or Criminal Prosecution.
How to Contact Us
If you have comments or questions about our privacy policy,
please contact our ASP Security Administrator at security@insurance-engine.com,
and use the word "privacy" in the subject line.
Specific requests pertaining to IE-ENGINE and its online
policies can be sent to the Webmaster at aspinfo@insurance-engine.com.
We may also be contacted at the following address:
Attention: IE-ENGINE Online
Services
IE-Engine Canada Inc
Suite 301, 141 Laurier Avenue West
Ottawa, Ontario K1P 5J3
Canada
Tel: (613) 234-2426
Fax: (613) 234-1598
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