Our Company

General Privacy Guidelines

IE-ENGINE is committed to respecting and protecting your privacy. We have structured our web site so that you can visit IE-ENGINE without identifying yourself or revealing any personal information except in a very limited number of circumstances.

Once you choose to provide us personally identifiable information (that is, any information by which you can be identified), it will only be used to support your customer relationship with IE-ENGINE or as described in this policy.

Customer Awareness

IE-ENGINE provides this Online Privacy Policy to make you aware of our privacy policies practices applicable to the Insurance-Engine.com web site. This policy describes the information we collect, how we use it, and your rights with respect to this information. To make this notice easy to find, it is posted on our homepage.

What Information Do We Collect?

At the IE-ENGINE web site, you can request information and register to receive materials. We collect information to fulfill these requests, such as your name, business contact, email and postal addresses. We may ask for other information, such as demographic data (age, gender, occupation and education level) or other information so that IE-ENGINE can better tailor its services to customer needs and to safeguard customer transactions with IE-ENGINE. Information pertaining to the type of IE-ENGINE product and other computer equipment may also be collected. Information submitted to IE-ENGINE may be processed and stored outside of the countries from which it was submitted, and may be transferred among IE-ENGINE systems in different countries.

How Do We Use the Information?

IE-ENGINE uses your information to better understand your needs and provide you with better service. Specifically, we use your information help you complete a transaction, to communicate back to you about your request, to update you on service and benefits, and to personalize our web pages for you. From time to time, we may also use your information to contact you for market research or to provide you with information we think would be of particular interest to you. Customers may normally opt out of receiving such direct information or market research contacts.


Cookies

A cookie is a piece of data stored on a customer's computer tied to information about the customer. IE-ENGINE does not use cookies in the client environment to track or access client's personal information. However, cookies are used to ensure that they are returned to the same server that they originally logged into. These types of Cookies are generated by the sites load-balancer and contain no security or user information. If you choose not to accept these cookies, assess to the IE-Engine application will not be accessible.


Log Files

Like many standard web site servers, we use log files. These files include internet protocol (I.P.) addresses, browser type, internet service provider (I.S.P.), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track customers' movements in the aggregate and gather broad demographic information for aggregate use. IE-Engine does not use tools to track down and monitor specific IPs generally, however, for site security purposes IE-Engine reserves the right to use these logs for investigative purposes.


With Whom Do We Share Our Information?

IE-ENGINE does not sell, rent, or lease your personally identifiable information to others in the normal course of its business. We share the personal data you provide online with other IE-ENGINE entities and/or business partners who are acting on our behalf for the uses described above. Such IE-ENGINE entities and/or business partners, including those in Canada and the United States and/or any other countries, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

Data collected online may also be combined with information you provide when you register your ownership of IE-ENGINE products.

Information may be disclosed to third parties with the customer's consent; as required by law; as we determine to be necessary to assert or defend a legal position or to prevent harm to persons or property; or as part of a transaction involving the business or assets for which the information is maintained.



Third Party Operators

Please note that third parties may operate certain areas of our web site. Whenever this is the case, please refer to the privacy statement of the third party to understand how that party treats your personally identifiable information.

Choice

IE-ENGINE will not use or share the personally identifiable information you provide to us online in ways unrelated to the ones described above without first letting you know and offering you a choice.

Customers who do not wish to receive promotional communications or updates from IE-ENGINE may choose not to receive these communications by typing "remove" in the subject line of an email sent to us at aspinfo@insurance-engine.com Customers may also contact us by telephone at (613) 234-2426 to opt out.

Your permission is always secured before we share your information with third parties that are not acting on our behalf and governed by our privacy policy. Customers using our site are always notified when their information is being collected by any outside parties. We do this so our customers can make an informed choice as to whether or not they should proceed with services that are offered by an outside party.

Accuracy and Access

IE-ENGINE strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making reasonable efforts to provide you with online access to your registration data so that you may view, update or correct your information at the IE-ENGINE site where it was submitted. We also provide a way for you to delete or deactivate personally identifiable information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. Alternatively, you may email our Webmaster at aspinfo@insurance-engine.com .

Security

IE-ENGINE is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate electronic, physical and managerial procedures to safeguard and secure the information that we collect online.

All information transmitted between clients and the IE-Engine site is encrypted and is protected by 128 bit Entrust Secure Socket Layer (SSL) certificates. To verify data transmission security, a lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as when users are just "surfing". To learn more about Entrust Encryption Certificates follow this link http://www.entrust.com/certificate_services/web_faq.htm.

If customers have any questions about the security at the IE-ENGINE web site, customers can send an email to security@insurance-engine.com.


Notification to Customers of Changes in Our Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our customers are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

If, however, we are going to use customers' personally identifiable information in a manner that is materially different from that stated at the time of collection, we will notify customers via email or by posting a notice on the web site for 30 days before the change is implemented.

Notification Of Prosecution

Unauthorized access of the IE-Engine site is strictly prohibited. All activity on the IE-Engine site is monitored and logged. In the event of unauthorized access IE-Engine may effect Civil or Criminal Prosecution.

How to Contact Us

If you have comments or questions about our privacy policy, please contact our ASP Security Administrator at security@insurance-engine.com, and use the word "privacy" in the subject line.

Specific requests pertaining to IE-ENGINE and its online policies can be sent to the Webmaster at aspinfo@insurance-engine.com. We may also be contacted at the following address:

Attention: IE-ENGINE Online Services
IE-Engine Canada Inc
Suite 301, 141 Laurier Avenue West
Ottawa, Ontario K1P 5J3
Canada
Tel: (613) 234-2426
Fax: (613) 234-1598

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